||Managing many restaurants, business models (concepts) in only one database.
Set up exact detailed reports to each restaurant, city and model (information matrix).
|They can manage many restaurants but could not manage the business model with many concepts.
Couldn’t set up the information matrix by Concept – City – Restaurant.
|SYNCHRONIZING DATA IN THE LARGE SCALE.
||Synchronizes data in a variety of standard methods and technologies.
Reduces a system load by synchronizing with real-time, object and schedule.
Processing absolutely accurate, error-free. Has been running stably at hundreds of stores.
|Poor synchronization ability, using the default technology of Microsoft to synchronize the entire database.
Full-scale synchronization causes a heavy for system, when happening an issue, it will be difficult to interfere and do not know where to handle.
Data are messy, wrong and confusing when scaling over 30 restaurants.
|AGGREGATING END-OF-DAY SALES DATA
||Centralized & distributed processing technology with intelligent load balancing which helps to aggregate end-of-day data toward HO accurately and quickly.
Information packages are secure and easy to recover manually when needed.
|There is no load balancing technology, based on totaly the processing capabilities of MS SQL Server.
With the software transferred from abroad, the team in Vietnam can not intervene if the data is not coming to server.
At the large scale, the sales data synchronized slowly, if there is trouble will not know where to handle.
|CREATING A COMMON MENU FOR MULTIPLE CONCEPTS
||Flexible setting up a common or separate code for all of business models.
Managing centralized code and report.
|Can not use the sharing menu. Every concept must have its own code (for example: Coca-Cola is the same in entire the enterprise, but there will be many codes for each of different model)
Difficultly aggregating the report
Easily set up multiple prices for each item and flexibly apply to each restaurant, each phase, each region.
The system usually has only a few default prices amount. Difficultly to create the prices for large chains with variety business models because of menu separation.
|PROMOTION / DISCOUNT MANAGEMENT
||Managing the name and code of each promotion program, the campaigns are set for applying automatically/ manually for each region, each restaurant, each personnel and time.
Easily creating promotion & marketing reports by program code. Controlling marketing expenses by program.
Couldn’t manage the clearly details of each promotional code because of the lack of flexible parameters.
|TAXES / FEES
||Set flexible VAT and Service Charge (SC) policies for each restaurant, each region, each time, each group, etc., and each kind of order.
|AVAILABLE BUILT-IN REPORT DESIGN TOOL
||No or difficult.
||Flexible and lightweight mechanism for re-installing, repairing and restoring data for a restaurant is very fast (<10 minutes)
||No, have to reinstall the whole Windows & MS SQL Server takes a lot of time (> 2 hours)
||Backup data at multiple levels: automatic calendar, manual, shift work, number of transactions, etc.
||Few mechanisms, mainly based on MS SQL Server.
||BI and Interactive Report technology support good computation at large data scale. Interactive Report allows IT Admin to set up complex reports on a screen, drill-down from a number to a detailed report.
||No. Some softwares use DevExpress’s default technology which could not set up complex reports. Very slow processing at the large data scale.
||Developing powerful BI R-Keeper & Dashboard technology.
||Almost doesn’t have BI & Dash board. If any, there are often difficulties because the Vietnamese team are less and don’t update new technologies.
|INTERFACING WITH ACCOUNTING & ERP SOFTWARES, CRM, LOYALTY, ETC.,
||Integrates with most of Accounting and ERP softwares. Focuses on Front End development and strong, professional sales management to ensure the business operating at large scale.
||Difficult. The integrated modules are less user-friendly due to incomplete professionalism, lacking of accurate and stability.
||Technicians support 24/7/365 with call-center 1900 6140 throughout the country. Professional helpdesk infrastructure with powerful CRM solutions and ticketing systems.
||Considering or supporting only in administrative hours, small team, poor support.