WHAT KIND OF RESTAURANT SHALL USE R-KEEPER?
Management system as the backbone of enterprise. Do not wait until expanding the business, then starting to rebuild the system!
Most Of Customers & Partners When Coming To R-Keeper Also Have Common Thoughts:
1. Our restaurant is still small and doesn’t need a professional solution like R-Keeper yet.
2. Dcorp R-Keeper customers are almost huge, our restaurant is simple that’s why we’re afraid to contact.
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4.0 revolution technology is no longer a trend, it's becoming a strategic business in many businesses.
The needs of customers have changed: If the former requirement is “delicious”, then nowadays “fast service” will be prioritized. Small restaurants who do not accept technology applications in operation and management will be at risk of falling back because of poor customer experience
Comparison between software
Comparison between hardware
Comparison between software
| FUNCTIONS |  |
OTHERS |
|---|---|---|
| CENTRALIZED MANAGEMENT | Managing many restaurants, business models (concepts) in only one database. Set up exact detailed reports to each restaurant, city and model (information matrix). |
They can manage many restaurants but could not manage the business model with many concepts. Couldn’t set up the information matrix by Concept – City – Restaurant. |
| SYNCHRONIZING DATA ON LARGE SCALE | Synchronizes data in a variety of standard methods and technologies. Reduces a system load by synchronizing with real-time, object and schedule. Processing absolutely accurate, error-free. Has been running stably at hundreds of stores. |
Poor synchronization ability, using the default technology of Microsoft to synchronize the entire database. Full-scale synchronization causes a heavy for system, when happening an issue, it will be difficult to interfere and do not know where to handle. Data are messy, wrong and confusing when scaling over 30 restaurants. |
| AGGREGATING END-OF-DAY SALES DATA | Centralized & distributed processing technology with intelligent load balancing which helps to aggregate end-of-day data toward HO accurately and quickly.” Information packages are secure and easy to recover manually when needed. |
There is no load balancing technology, based on totaly the processing capabilities of MS SQL Server. With the software transferred from abroad, the team in Vietnam can not intervene if the data is not coming to server.At the large scale, the sales data synchronized slowly, if there is trouble will not know where to handle. |
| CREATING A COMMON MENU FOR MULTIPLE CONCEPTS | Flexible setting up a common or separate code for all of business models. Managing centralized code and report. |
Can not use the sharing menu. Every concept must have its own code (for example: Coca-Cola is the same in entire the enterprise, but there will be many codes for each of different model) Difficultly aggregating the report |
| MANAGING MULTI-PRICES | Flexibility Easily set up multiple prices for each item and flexibly apply to each restaurant, each phase, each region. |
Inflexibility The system usually has only a few default prices amount. Difficultly to create the prices for large chains with variety business models because of menu separation. |
| PROMOTION/DISCOUNT MANAGEMENT | Managing the name and code of each promotion program, the campaigns are set for applying automatically/ manually for each region, each restaurant, each personnel and time. Easily creating promotion & marketing reports by program code. Controlling marketing expenses by program. |
Couldn’t manage the clearly details of each promotional code because of the lack of flexible parameters.” Couldn’t totalize the report by promotion program. |
| TAXES / FEES | Set flexible VAT and Service Charge (SC) policies for each restaurant, each region, each time, each group, etc., and each kind of order. | Inflexible |
| AVAILABLE BUILT-IN REPORT DESIGN | Yes | No or difficult |
| DISASTER RECOVERY | Flexible and lightweight mechanism for re-installing, repairing and restoring data for a restaurant is very fast (<10 minutes) | No, have to reinstall the whole Windows & MS SQL Server takes a lot of time (> 2 hours). |
| BACKUP DATA | Backup data at multiple levels: automatic calendar, manual, shift work, number of transactions, etc. | Few mechanisms, mainly based on MS SQL Server. |
| REPORT | BI and Interactive Report technology support good computation at large data scale. Interactive Report allows IT Admin to set up complex reports on a screen, drill-down from a number to a detailed report. | No. Some softwares use DevExpress’s default technology which could not set up complex reports. Very slow processing at the large data scale. |
| DASHBOARD | Developing powerful BI R-Keeper & Dashboard technology. | Almost doesn’t have BI & Dash board. If any, there are often difficulties because the Vietnamese team are less and don’t update new technologies. |
| INTERFACING WITH ACCOUNTING & ERP SOFTWARES, CRM, LOYALTY | Integrates with most of Accounting and ERP softwares. Focuses on Front End development and strong, professional sales management to ensure the business operating at large scale. | Difficult. The integrated modules are less user-friendly due to incomplete professionalism, lacking of accurate and stability. |
| SUPPORT | Technicians support 24/7/365 with call-center 1900 6140 throughout the country. Professional helpdesk infrastructure with powerful CRM solutions and ticketing systems. | Considering or supporting only in administrative hours, small team, poor support. |
Comparison between hardware
| FUNCTIONS | |
OTHERS |
|---|---|---|
| POS SYSTEM | Running by Windows with a few of R-Keeper standards, ensuring operational quality. Does not require high configuration. | Running by Windows and often requires high configuration |
| PRINTER AND PRINTING TECHNOLOGY | Printers made and interfaced by R-Keeper are very stable (printing in Bar/Kitchen won’t be lacked item). Using the printing technology and firmware which are developed by R-Keeper. |
Using the Windows Driver and Common Printer. The stability is not high, losing printing notes in the kitchen a lot. |
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